1. 2. 3. 4. |
They are in good health They have no reason to seek medical attention They know of no reason to cancel their trip They know of no reason to submit any claim |
Our focus is on earning and maintaining customer loyalty through superior service. However, we understand that despite our best efforts, we may not always meet our customers’ expectations. If you are not satisfied with any aspect of our service, we offer a complaint resolution procedure to ensure your concerns are effectively handled in a timely manner.
If your concern is related to the outcome of a travel insurance claim administered by Allianz Global Assistance, please share it via the Allianz Global Assistance Complaint Resolution Process.